Hospitality Marketing Consulting
No agencies. No retainers. No tools you can't run yourself. A seasoned hospitality operator helping you own your presence — and actually understand it.
The Real Problem
Most independent restaurant owners are losing customers every day — not because the food isn't good, but because their digital footprint is broken, outdated, or owned by someone else.
Your Google Business Profile is your digital storefront. If it's stale, broken, or silent — you're losing tables every single day to competitors who just showed up.
Too many owners can't even log into their own website. You're renting your presence from a vendor who disappears the moment you stop paying.
No content calendar, no scheduling tools, no strategy — just guilt every time you miss a week and hope nobody noticed.
Stop the Commission Bleed
Uber Eats, DoorDash, and Grubhub take 15–30% of every order — on top of the customer's delivery fee. The good news? You can use the exact same drivers and technology to run your own branded delivery operation, and keep that margin yourself.
Platforms like DoorDash Drive and Uber Direct let you access their driver networks to fulfill orders placed on your own website or app — no commission on the order value.
We set up a direct online ordering system on your website. Customers order from you directly. You control the experience, the branding, and the margin.
Third-party apps own the customer relationship. Your own system builds an email and SMS list you market to forever — with no platform in the way.
We don't pull you off Uber Eats entirely — we use them for new customer discovery, then convert those customers to your direct channel where the margin stays with you.
What We Cover
This isn't a hand-off to a junior account manager. You work directly with a hospitality veteran who has run operations at your scale and knows exactly where the leverage is.
Full optimization and accuracy audit. Keyword-rich descriptions, correct categories, photo strategy, Q&A, and review response training your team can maintain.
Highest ROIPlatform selection, content pillars, scheduling tools setup, caption frameworks, and a 30-day launch calendar your team can actually execute.
TikTok · IG · FBFast, mobile-first websites built on platforms you control. No developer dependency — your team updates menus, hours, and events themselves.
You Own ItList building, automation setup, and campaign templates for loyalty offers, events, and re-engagement. Reach your actual customers — not a boosted audience.
Direct ChannelAudit your current tools, cut the redundant ones, and connect what's left so your systems actually talk to each other and save time.
Right-Size ToolsSet up tracking, read the data that matters, and build campaigns that reach the right people at the right time without wasted ad spend.
Data-Driven
The Process
Free 30-minute conversation about your operation, your gaps, and your goals. No pitch deck. Just a real talk.
We review your current presence and deliver a prioritized action plan with clear timelines and expected outcomes.
We implement systems side by side — training your team as we go so nothing is a black box when we're done.
One project fee. All logins, tools, and strategies belong to you. Optional check-ins available. No lock-in.
Let's Talk
I've run operations across multi-unit food and beverage concepts for over two decades. I've sat in the owner's seat and the ops seat. I know what actually moves the needle — and what's just noise.
This isn't consulting from a distance. We work through it together, so when I leave you're not dependent on anyone — not me, not an agency, not a vendor.
Whether you're a single-location café or a multi-unit bar group, the conversation starts the same way: tell me about your business.
Platforms and tools we help you own and operate